Inquiry
You might find your answers on our “FAQ”page. Please take a look first!
Inquiry on the observatory
- Observatory
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- Business hours
- During the business hours of the observatory, going until 8 pm.
- ※We may record your call to improve our services and confirm details.
Inquiry about group visits
- Sunshine City Group Visit Reservation Center
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9:30 am – 5:00 pm ( closed on Saturdays, Sundays, public holidays, and during the New Year period)
Inquiry about the Event Space in the observatory
- Email address
- ※Please do not contact us for inquiries that are unrelated to the event space.
Inquiry about the Tenbou-Park CAFE
- Tenbou-Park CAFE
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- Business hours
- During the business hours of the observatory, going until 8 pm.
Lost & Found (outside observatory area)
- Sunshine City Lost & Found Center
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- Business hours
- 9:00～20:00
Film location inquiries
- Observatory
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- Email address
- Business hours
- During the business hours of the observatory, going until 8 pm.
Interview/coverage for media
- Communication Division (PR), Sunshine City Corporation
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- Business hours
- 9:30～18:00
※Closed on Saturdays, Sundays, public holidays, Golden Week, and New Year periods