Inquiries / feedback
《Before submitting your inquiry》
We have a page that lists 「FAQ」 as well. We encourage you to take advantage of this resource.
・Sunshine City「FAQ」
・Sunshine Aquarium「FAQ」
・SUNSHINE 60 OBSERVATORY TENBOU-PARK「FAQ」
General inquiries concerning Sunshine City
| Sunshine City General Information Counter (including Sunshine Aquarium and SUNSHINE60 OBSERVATORY TENBOU- PARK) |
Reception hours: 9:00～20:00 |
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Inquiries to individual facilities
| NAMJATOWN |
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| Bandai Namco Cross Store Tokyo |
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| Konica Minolta Planetarium Manten |
Reception hours: 10:00～19:00 |
| Ancient Orient Museum |
Reception hours: 10:00〜17:00 |
| Sunshine Theatre | |
| Konami Sports Club Ikebukuro |
Reception hours: Mon/Wed to Fri: 10:00～22:00 |
| Shopping Center ALTA |
Reception hours: 11:00～19:00 |
| Prince Hotel |
Inquiries about lost articles
| Sunshine City Lost & Found office |
Reception hours: 9:00～20:00 |
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| NAMJATOWN Bandai Namco Cross Store Tokyo Lost & Found Inquiries |
Reception hours: 9:30～17:30 |
*For facilities not listed above, please contact them directly.
Sunshine City Card
| Card applications |
Orico Sunshine City Card Service Counter Open only on weekends, holidays, and during 10% off sale periods Reception hours: 10:00～20:00 |
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| Changes in notified information |
Orico Card Center Reception hours: 9:30～17:30 |
Opinions Regarding Sunshine City Overall
Please fill out this customer's opinion form.
*For lost and found inquiries, please call each facility directly. (This form does not handle such inquiries.)
