Inquiries / feedback

《Before submitting your inquiry》
We have a page that lists 「FAQ」 as well. We encourage you to take advantage of this resource.

・Sunshine City「FAQ」
・Sunshine Aquarium「FAQ」
・SUNSHINE 60 OBSERVATORY TENBOU-PARK「FAQ」

General inquiries concerning Sunshine City

Sunshine City General Information Counter (including Sunshine Aquarium and SUNSHINE60 OBSERVATORY TENBOU- PARK)	03-3989-3331 Reception hours: 9:00～20:00 Instructions will be provided by audio guidance in Japanese. When you hear the audio guidance, please press [9]. You will be connected to an operator. Please enable "Caller ID Display" to ensure reliable customer service.

Inquiries to individual facilities

NAMJATOWN	050-5835-2263 Reception hours: 9:30～17:30
Bandai Namco Cross Store Tokyo	0570-076564 Reception hours: 11:00～17:00
Konica Minolta Planetarium Manten	03-3989-3546 Reception hours: 10:00～19:00
Ancient Orient Museum	03-3989-3491 Reception hours: 10:00〜17:00
Sunshine Theatre	03-3987-5281
Konami Sports Club Ikebukuro	03-5956-7744 Reception hours: Mon/Wed to Fri: 10:00～22:00 Sat: 10:00～20:00 Holidays: 10:00～18:00
Shopping Center ALTA	03-3989-1111 Reception hours: 11:00～19:00
Prince Hotel	03-3988-1111

Inquiries about lost articles

Sunshine City Lost & Found office	03-3989-3340 Reception hours: 9:00～20:00
NAMJATOWN Lost & Found Inquiries	03-5950-0765 Reception hours: 9:30～17:30

Sunshine City Card

Card applications	Orico Sunshine City Card Service Counter 03-3988-1813 Reception hours: 10:00～20:00 Until 19:00 on the day of issue
Changes in notified information	Orico Card Center 049-271-3330 Reception hours: 9:30～17:30

Opinions Regarding Sunshine City Overall

Please fill out this customer's opinion form.

Customer's opinion form