Sunshine City

Inquiries / feedback

《Before submitting your inquiry》
We have a page that lists 「FAQ」 as well. We encourage you to take advantage of this resource.

・Sunshine City「FAQ」
・Sunshine Aquarium「FAQ」
・SKY CIRCUS Sunshine 60 Observatory「FAQ」


Also, please check the following important notices as well.
・SKY CIRCUS Sunshine 60 Observatory「Notice of closure and temporary closure」
・SKY CIRCUS Sunshine 60 Observatory「Notice of annual passport (SKYPASS} refund」

General inquiries concerning Sunshine City

Sunshine City General Information Counter (Reception hours: 9:00-20:00)

03-3989-3331

Reception hours:

9:00~20:00

Inquiries to individual facilities

Sunshine Aquarium

03-3989-3466

Reception hours:

April to September: 9:00~21:00
Octoberr to March: 10:00~18:00

SKY CIRCUS Sunshine 60 Observatory

03-3989-3457

Reception hours:

April to September: 10:00〜22:00
Octoberr to March: 12:00〜20:00

NAMJATOWN

050-5835-2263

Reception hours:

9:30~17:30

GASHAPON(Capsule toy)Department store

050-5835-2263

Reception hours:

9:30~17:30

Konica Minolta Planetarium“Manten”

03-3989-3546

Reception hours:

10:00~19:00

Ancient Orient Museum

03-3989-3491

Reception hours:

10:00〜17:00

Sunshine Theatre
Konami Sports Club Ikebukuro

03-5956-7744

Reception hours:

Mon/Wed to Fri: 10:00~22:00
Sat: 10:00-20:00
Holidays: 10:00-18:00

Shopping Center alpa

03-3989-1111

Reception hours:

11:00~20:00

Prince Hotel

Inquiries on group reservations

For details on group visits, please refer to each facility’s website before making inquiries.

Sunshine City group reservation center

03-3989-3455

Reception hours:

9:30~17:00

Closed on Saturdays, Sundays and the year-end holiday period

Inquiries about lost articles

Sunshine City Lost & Found office

03-3989-3340

Reception hours:

9:00~20:00

NAMJATOWN Lost & Found Inquiries

03-5950-0765

Reception hours:

9:30~17:30

Sunshine City Card

Card applications

Orico Sunshine City Card Service Counter

03-3988-1813

Reception hours:

10:00~20:00
Until 19:00 on the day of issue

Changes in notified information

Orico Card Center

049-271-3330

Reception hours:

9:30~17:30

Opinions Regarding Sunshine City Overall

Please fill out this customer's opinion form.

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