Sunshine City

Inquiries / feedback

《Before submitting your inquiry》
We have a page that lists 「FAQ」 as well. We encourage you to take advantage of this resource.

・Sunshine City「FAQ」
・Sunshine Aquarium「FAQ」
・SUNSHINE 60 OBSERVATORY TENBOU-PARK「FAQ」


General inquiries concerning Sunshine City

Sunshine City General Information Counter (Reception hours: 9:00-20:00)

03-3989-3331

Reception hours:

Opening hours~20:00
*Please enable "Caller ID Display" to ensure reliable customer service.

Inquiries to individual facilities

Sunshine Aquarium

03-3989-3466

Reception hours:

Spring/Summer : 9:30~21:00
Autumn/Winter : 10:00~18:00
*Changes depending on the Aquarium business hours

SUNSHINE 60 OBSERVATORY TENBOU-PARK

03-3989-3457

Reception hours:

11:00~20:00
*Changes depending on the Observatory business hours

NAMJATOWN

050-5835-2263

Reception hours:

9:30~17:30

Bandai Namco Cross Store Tokyo

050-5835-2263

Reception hours:

9:30~17:30

Konica Minolta Planetarium Manten

03-3989-3546

Reception hours:

10:00~19:00

Ancient Orient Museum

03-3989-3491

Reception hours:

10:00〜17:00

Sunshine Theatre
Konami Sports Club Ikebukuro

03-5956-7744

Reception hours:

Mon/Wed to Fri: 10:00~22:00
Sat: 10:00-20:00
Holidays: 10:00-18:00

Shopping Center ALTA

03-3989-1111

Reception hours:

11:00~19:00

Prince Hotel

Inquiries about lost articles

Sunshine City Lost & Found office

03-3989-3340

Reception hours:

9:00~20:00

NAMJATOWN Lost & Found Inquiries

03-5950-0765

Reception hours:

9:30~17:30

Sunshine City Card

Card applications

Orico Sunshine City Card Service Counter

03-3988-1813

Reception hours:

10:00~20:00
Until 19:00 on the day of issue

Changes in notified information

Orico Card Center

049-271-3330

Reception hours:

9:30~17:30

Opinions Regarding Sunshine City Overall

Please fill out this customer's opinion form.

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