Inquiries / feedback
For questions and inquiries concerning the various facilities, please contact us by phone. For questions concerning individual shops, please contact each shop directly.
General inquiries concerning Sunshine City
| Sunshine City General Information Counter (Reception hours: 9:00-20:00) |
Reception hours: 9:00-20:00 |
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Inquiries to individual facilities
| Sunshine Aquarium |
Reception hours: April to October: 10:00-20:00 |
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| SKY CIRCUS Sunshine 60 Observatory |
Reception hours: 10:00-22:00 |
| NAMJA TOWN |
Reception hours: 9:30-18:00 |
| Konica Minolta Planetarium“Manten” |
Reception hours: 10:00-19:00 |
| Ancient Orient Museum |
Reception hours: 10:00〜17:00 |
| Sunshine Theatre | |
| Go Salon |
Reception hours: 12:00-21:00 * Sundays and holidays until 20:00 |
| Konami Sports Club Ikebukuro |
Reception hours: Mon/Wed to Fri: 10:00-24:00 |
| Shopping Center alpa |
Reception hours: 11:00-20:00 |
| Prince Hotel |
Inquiries on group reservations
For details on group visits, please refer to each facility’s website before making inquiries.
| Sunshine City group reservation center |
Reception hours: 9:30-17:30 Closed on Saturdays, Sundays and the year-end holiday period |
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Inquiries about lost articles
| Sunshine City Lost & Found office |
Reception hours: 9:00-20:00 |
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| NAMJA TOWN Lost & Found Inquiries |
Reception hours: 9:30-18:00 |
Sunshine City Card
| Card applications |
Orico Sunshine City Card Service Counter Reception hours: 10:00-20:00 |
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| Changes in notified information |
Orico Card Center Reception hours: 9:30-17:30 |
General inquiries concerning Sunshine City
Send us your comments/requests via e-mail from this inquiry form.
