Inquiries / feedback

《Before submitting your inquiry》
We have a page that lists 「FAQ」 as well. We encourage you to take advantage of this resource.

・Sunshine City「FAQ」
・Sunshine Aquarium「FAQ」
・SKY CIRCUS Sunshine 60 Observatory「FAQ」

General inquiries concerning Sunshine City

Sunshine City General Information Counter (Reception hours: 9:00-20:00)	03-3989-3331 Reception hours: 9:00～20:00

Inquiries to individual facilities

Sunshine Aquarium	03-3989-3466 Reception hours: April to September: 9:00～21:00 Octoberr to March: 10:00～18:00
SKY CIRCUS Sunshine 60 Observatory	03-3989-3457 Reception hours: April to September: 10:00〜22:00 Octoberr to March: 12:00〜20:00
NAMJATOWN	050-5835-2263 Reception hours: 9:30～18:00
GASHAPON（Capsule toy）Department store	050-5835-2263 Reception hours: 9:30～18:00
Konica Minolta Planetarium“Manten”	03-3989-3546 Reception hours: 10:00～19:00
Ancient Orient Museum	03-3989-3491 Reception hours: 10:00〜17:00
Sunshine Theatre	03-3987-5281
Konami Sports Club Ikebukuro	03-5956-7744 Reception hours: Mon/Wed to Fri: 10:00～22:00 Sat: 10:00-20:00 Holidays: 10:00-18:00
Shopping Center alpa	03-3989-1111 Reception hours: 11:00～20:00
Prince Hotel	03-3988-1111

Inquiries on group reservations

For details on group visits, please refer to each facility’s website before making inquiries.

Sunshine City group reservation center	03-3989-3455 Reception hours: 9:30～17:00 Closed on Saturdays, Sundays and the year-end holiday period

Inquiries about lost articles

Sunshine City Lost & Found office	03-3989-3340 Reception hours: 9:00～20:00
NAMJATOWN Lost & Found Inquiries	03-5950-0765 Reception hours: 9:30～18:00

Sunshine City Card

Card applications	Orico Sunshine City Card Service Counter 03-3988-1813 Reception hours: 10:00～20:00 Until 19:00 on the day of issue
Changes in notified information	Orico Card Center 049-271-3330 Reception hours: 9:30～17:30

Opinions Regarding Sunshine City Overall

Please fill out this customer's opinion form.

Customer's opinion form