Sunshine City

Sunshine AquariumSunshine Aquarium

FAQs

We are open seven days a week all year long. However, please understand that opening days, opening hours as well as the content of exhibitions may be subject to change due to special circumstances.

Yes, it can.
However, umbrellas will be needed, as a portion of the "Marine Garden" outdoor area does not have any covering to block the rain. In order to prevent the spread of novel coronavirus infections, we do not offer umbrella rentals.

It varies from person to person, but you should be able to see everything in about 1 hour

Same-day admission tickets are on sale from the time the Aquarium opens. If the Aquarium opens at 10 o'clock, we will start selling tickets at 10 o'clock. Advance tickets can also be purchased online through the Sunshine Aquarium website 24 hours a day.

  • * Sale of online advance tickets is suspended during system maintenance periods.
  • * There is a possibility that sales will be halted.

Discounted tickets for senior citizens are not available.

Yes, they are called "Aquarium Annual Passports". An Annual Passport allows you to visit the Aquarium as many times as you wish in the course of one year at the cost of twice the normal admission fee.
※New registrations have been halted for the time being.

"Gift sets" are available at the Aquarium’s ticket counter and can be purchased at the time of your visit.

Although there is a discounted combo ticket for SKY CIRCUS Sunshine 60 Observatory, its sales have been halted for the time being.

Although we offer combo tickets for the aquarium and special exhibitions when there are special exhibitions, their sales have been halted for the time being.

The following gift certificates are accepted at the Aquarium’s ticket counter: "Sunshine City Common Gift Certificate", "Sunshine City Shopping Ticket", "Children's Gift Certificate", "JTB Nice Joy (Common Amusement Gift Certificate)," "Nice Joy Leisureland Ticket," "Toshima Ward Common Gift Certificate," "Mitsubishi Estate Gift Card" and "Gift Card (JCB, UC, VJA, Diners Royal, Mitsubishi UFJ Nicos)."

In terms of credit cards, Orico・SAISON・JCB・VISA・Master can be used. (one-time payments only) In terms of electronic money, IC cards for transportation, such as Suica can be used. In terms of QR codes, PayPay、LINE Pay、R Pay can be used. AliPay・WeChatPay can also be used.

  • *Some items may not be purchased with the above cards.

Group reservations have been halted for the time being.
For details, please see the "Information for Groups" section.

For inquiries, please contact the Sunshine City Group Reservation Center.
TEL: 03-3989-3455 (Business hours: 09:30-17:30. Closed on Saturdays, Sundays, public holidays and the year-end holiday period.)

Smoking is prohibited inside the Aquarium and no smoking areas are available. Please use the smoking areas inside Sunshine City.

A nursing room is located on the 2nd floor of the Aquarium’s main building.
The services offered are diaper changing tables, lactation rooms, warm water for milk, and microwaves for baby food.

Although we do not offer baby strollers rentals in the facilities, baby strollers rentals are available in Sunshine City. We kindly ask for your understanding that the number of baby strollers available is limited.
For more details, please refer to the "Various Services" section on the Sunshine City Official Website.
Also, when visiting the Aquarium during peak hours or at crowded times, we recommend leaving baby strollers behind. Please understand that during peak hours it may be difficult to proceed with baby strollers inside the Aquarium and some of the areas where performances are held may be limited. Baby strollers can be left in the baby stroller storage area at the entrance of the Aquarium’s main building.

We do not lend out wheel chairs within this facility, however you can borrow one from one of the following six locations: the Shopping Center Alpa B1 (General Information Counter/Hirokoji Information Counter) and 1F (Hirokoji Information Counter), the General Disaster Control Center on 1F of the Sunshine 60 Building, the Disaster Control Center on the 1F of the Bunka Kaikan Building, and at the front desk of the B2 parking lot in the Sunshine 60 Building. Please note that the number of wheelchairs provided is limited and none may be available at certain times.
For details, please see our page on the services for those with physical disabilities.

Inside the Aquarium, wheelchairs can be used in most of the main hallways and there is also a wheelchair-priority elevator. Also, priority toilets are located on the 2nd floor of the Aquarium’s main building and near the exit of the outdoor Marine Garden.

Coin lockers are located behind the "Manten ticket counter" on the same floor as the Aquarium.
Lockers come in 3 different sizes (fee: 300 - 600 yen).
Also, feel free to use the coin lockers located in the Sunshine City Building. For details, see the "Various Services" section on the Sunshine City Official Website.

  • *Luggage cannot be stored inside the Aquarium.

There are no public phones in the Aquarium.
The nearest public phone is located near the nursing room on alpa’s third floor.
For more details, please see the "Information on public phones" section on the Sunshine City Official Website .

Taking picture is allowed.
However, flash photography is not allowed in certain areas in order to protect the animals. Also, long-exposure photography is also not allowed in the same areas.

Individual visitors may post on social media photos and videos whose content they enjoy sharing. However, we ask that you refrain from posting content, or engaging in acts, contrary to Sunshine City’s Social Media Policy (including posting URLs or links to posts or expressions contrary to our social media policy). In the case of such acts or postings, please understand that we may delete them or block the related accounts at our discretion. Also, we decline any responsibility for damages resulting from the cancellation or blocking of said accounts.

Visitors are not allowed to take pets inside the Aquarium.
However, animals like assistance/guide dogs are allowed to enter the premises.

Reentry is prohibited for the time being.

Please contact the Sunshine Aquarium.
TEL: 03-3989-3466

Visitors are not allowed to bring food (including lunch boxes) or drinks inside the Aquarium and we appreciate your understanding and cooperation in this respect. You can however bring and consume food (including lunch boxes) in the visitors room located on the same floor as the Aquarium.

  • * The number of seats in the visitors room is limited.

A 24-hour parking with space for 1,800 cars is located on the 2nd and 3rd basement floors of Sunshine City.
For visitors who paid 2,000 yen or more in admission tickets or who hold an Annual Passport (adult) we offer 2 hours of parking free of charge when visiting the Aquarium. Please present your parking ticket when entering the Aquarium. Separately from this, the amount purchased at Shop Aqua Pocket is included in the parking fee service according to the amount of use in the Sunshine City building.
For more details, see the "Information on parking" section on the Sunshine City Official Website.

Except when the Spring break, GW, summer vacation, New Year holidays, is crowded, 11:00~17:00 you may purchase a specific product you have previously decided upon. However, this does not apply to certain items like "gachapon" toy capsules and event-specific products.

We do not accept workplace experiences or internships.

Adopting animals is not allowed.