Sunshine City

Sunshine AquariumSunshine Aquarium

FAQs

We are open seven days a week all year long. However, please understand that opening days, opening hours as well as the content of exhibitions may be subject to change due to special circumstances.

Yes, it can.
However, umbrellas will be needed, as a portion of the "Marine Garden" outdoor area does not have any covering to block the rain. In order to prevent the spread of novel coronavirus infections, we do not offer umbrella rentals.

It varies from person to person, but you should be able to see everything in about 1 hour

Tickets with a designated date/time are required for admission to the aquarium.
Please refer to "【Advance purchase required】How to purchase a ticket with a designated date/time" for more information.

Discounted tickets for senior citizens are not available.

Yes, they are called "Aquarium Annual Passports". An Annual Passport allows you to visit the Aquarium as many times as you wish in the course of one year at the cost of twice the normal admission fee.

"Gift sets" are available at the Aquarium’s ticket counter and can be purchased at the time of your visit.

Currently, the sale of set tickets for Sunshine Aquarium and SKY CIRCUS Sunshine 60 Observatory is not available.

The following gift certificates are accepted at the Aquarium’s ticket counter: "Sunshine City Common Gift Certificate", "Sunshine City Shopping Ticket", "Children's Gift Certificate", "JTB Nice Joy (Common Amusement Gift Certificate)," "Nice Joy Leisureland Ticket," "Toshima Ward Common Gift Certificate," "Mitsubishi Estate Gift Card" and "Gift Card (JCB, UC, VJA, Diners Royal, Mitsubishi UFJ Nicos)."

The following payment methods are accepted at Sunshine Aquarium
【Credit cards】
JCB, VISA, Master card, MUFG , American Express, UC, Saison, Orico, Diners Club, Discover, UnionPay
【E-money】
Public transportation IC cards like Suica, iD, QUICPay
【QR code payments】
PayPay、d Barai、Rakuten Pay、au PAY、Merpay、LINE Pay、Alipay、WeChat Pay

  • *You cannot top up your card.
  • *Some items may not be purchased with the above cards.

We accept group bookings for groups of at least 20 people.
For details, please see the "Information for Groups" section.

For inquiries, please contact the Sunshine City Group Reservation Center.
TEL: 03-3989-3455 (Business hours: 09:30-17:00. Closed on Saturdays, Sundays, public holidays and the year-end holiday period.)

Smoking is prohibited inside the Aquarium and no smoking areas are available. Please use the smoking areas inside Sunshine City.

A nursing room is located on the 2nd floor of the Aquarium’s main building.
The services offered are diaper changing tables, lactation rooms, warm water for milk, and microwaves for baby food.

Although we do not offer baby strollers rentals in the facilities, baby strollers rentals are available in Sunshine City. We kindly ask for your understanding that the number of baby strollers available is limited.
For more details, please refer to the "Various Services" section on the Sunshine City Official Website.
Also, when visiting the Aquarium during peak hours or at crowded times, we recommend leaving baby strollers behind. Please understand that during peak hours it may be difficult to proceed with baby strollers inside the Aquarium and some of the areas where performances are held may be limited. Baby strollers can be left in the baby stroller storage area at the entrance of the Aquarium’s main building.

Although wheelchairs are not available for rental in the aquarium, you may rent them in Sunshine City. If you need to rent a wheelchair, please approach the staff at the information counter located near the rental area or call the Disaster Prevention Center hotline. While wheelchairs can be rented for free, please note that there is a limited number of wheelchairs available.
Please refer to the "Barrier-free Information Website" for more information.

Inside the Aquarium, wheelchairs can be used in most of the main hallways and there is also a wheelchair-priority elevator. Also, priority toilets are located on the 2nd floor of the Aquarium’s main building and near the exit of the outdoor Marine Garden.

For details, please see our page on the services for those with physical disabilities.

There are coin-operated lockers with 3 types of sizes located at the aquarium's entrance. (Fee: 400 to 600 yen)
Also, coin-operated lockers are available inside Sunshine City as well. Click "Various Services" for details.

  • *Luggage cannot be stored inside the Aquarium.

There are no public phones in the Aquarium.
There are no pay phones in the aquarium, but you can find them in Sunshine City.
For more details, please see the "Information on public phones" section on the Sunshine City Official Website .

Taking picture is allowed.
However, flash photography is not allowed in certain areas in order to protect the animals. Also, long-exposure photography is also not allowed in the same areas.

Individual visitors may post on social media photos and videos whose content they enjoy sharing. However, we ask that you refrain from posting content, or engaging in acts, contrary to Sunshine City’s Social Media Policy (including posting URLs or links to posts or expressions contrary to our social media policy). In the case of such acts or postings, please understand that we may delete them or block the related accounts at our discretion. Also, we decline any responsibility for damages resulting from the cancellation or blocking of said accounts.

Visitors are not allowed to take pets inside the Aquarium.
However, animals like assistance/guide dogs are allowed to enter the premises.

Reentry is prohibited for the time being.

Please contact the Sunshine Aquarium.
TEL: 03-3989-3466

Visitors are not allowed to bring food (including lunch boxes) or drinks inside the Aquarium and we appreciate your understanding and cooperation in this respect. You can however bring and consume food (including lunch boxes) in the visitors room located on the same floor as the Aquarium.

  • * The number of seats in the visitors room is limited.

A 24-hour parking with space for 1,800 cars is located on the 2nd and 3rd basement floors of Sunshine City.
For visitors who paid 2,000 yen or more in admission tickets or who hold an Annual Passport (adult) we offer 2 hours of parking free of charge when visiting the Aquarium. Please present your parking ticket when entering the Aquarium. Separately from this, the amount purchased at Shop Aqua Pocket is included in the parking fee service according to the amount of use in the Sunshine City building.
For more details, see the "Information on parking" section on the Sunshine City Official Website.

Except when the Spring break, GW, summer vacation, New Year holidays, is crowded, 11:00~17:00 you may purchase a specific product you have previously decided upon. However, this does not apply to certain items like "gachapon" toy capsules and event-specific products.

We do not accept workplace experiences or internships.

Adopting animals is not allowed.