Children under the age of 7 must be accompanied by a person of age 16 or older upon entry.
Please keep a close eye on your children at all times.
No waiting at the elevator hall and the ticket machine area on the 60th floor without permission from facility staff.
Please do not leave your strollers, foods & beverages, belongings, and valuables unattended.
Guests who purchased foods and beverages enjoy priority use of the café area.
Smoking is prohibited in all observatory areas.
Check here for prohibited objects in the observatory areas.
The following activities are prohibited.
①Sale/ display of any items without a permit; distribution of flyers, unauthorized gathering, speech, shooting for business purposes, karaoke,trading activities such as goods and novelties, parties, charity activities, climbing up/ hanging at our decors and fences, business activities, and other activities that interrupt our operation.
②Entry of gangsters and their related parties.
③We reserve the right to decline the admission of guests who refused to cooperate/ ask them to leave. No refund shall be provided in these cases.
We (our facilities and operating companies) are not obliged to provide compensation for accidents caused by guests except for those stipulated by laws.
Please follow the instructions from our staff members in case of earthquakes and calamities.
No carry cases/ suitcase storing service.
We reserve the right to approach any of our visitors to stop nuisance.
AEDs are available for emergency use.
Handlebar-style electric wheelchairs (mobility scooters, etc.) may be refused entry for safety reasons..
In some cases you may not be able to see the full view due to weather conditions, etc.
Shooting
Folding tripods are not prohibited but please be considerate to other visitors. Non-folding tripods, lighting, and reflector boards are strictly prohibited.
Please refrain from occupying any window glasses for a long time for shooting during events and peak hours.
You are welcome to post photos and videos on social media for personal enjoyment. However, please refrain from posting on social media or live streaming for commercial purposes without permission from our facility.
Please avoid any actions or posts that violate Sunshine City's social media policy, including links containing actions or expressions that contravene the policy. In case of such actions or posts, please note that we reserve the right to delete or block accounts based on our discretion. We are not liable for any damages resulting from these actions.
Carrying on foods and beverages
Consumption of carry-on foods and beverages is limited to specified areas from 11:00 am to 2:00 pm on weekdays. Check here for information on those areas.
※Except for golden week and the Obon summer vacation period
Wipes and tableware at the café are provided for café guests only.
The following activities are prohibited. Cooking, ordering delivery, throwing away leftovers, using the microwave ovens at our café/ baby room, and washing meal boxes at our restrooms/baby room.
